Navigating cross-cultural turbulence: Why the multi-national complexion of aviation demands we should all add culture to our competencies.

Just mentioning the word culture seems often to be met with a glazing over of eyes. I learned that discussing ‘cultural capability’ in the military was unfashionable, uncool, and frankly unmilitary. I have a sense that the same is true in the world of aviation, which is ironic given the uniquely international nature of the industry…